Shipping policy

Shipping Policy

SHIPPING AND REFUND QUESTIONS

Shipping Methods:

We ship within 2 business days after confirming your order. You will receive a confirmation email with the tracking number and carrier details. Please note that we do not offer fast shipping.

Order Processing and Tracking:

Orders are typically processed within 48 hours of receipt. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number for your order. You can use this tracking number to monitor the status of your shipment. If you haven't received a tracking number, please check your spam folder or contact us at info@natureswaxandspa.com.

Expedited Shipping:

We do not offer expedited shipping options.

Order Status Updates:

For the latest updates on your order status, we recommend creating an account during checkout. You can log in at any time to access the most current information. If you did not set up an account, please email us at info@natureswaxandspa.com with your order number.

Lost or Undelivered Items:

If your product has not arrived within the expected timeframe, please refer to your shipment confirmation email for tracking information. If the tracking indicates delivery but you have not received your order, please contact us at info@natureswaxandspa.com for assistance. Please include your order number in your email.

Gift Packaging and Messages:

We do not offer gift wrapping or gift messages with orders. All orders will include a packing ticket in the box.

Contact Information:

For any further inquiries, you can reach us at +1 (407)-910-4746.